Benjamin Chamlet

Solution Engineering Executive | 10+ Years Leading Large, Distributed Teams | Passionate Coach Developing Top SE Talent | Proven Pipeline Builder & Impact Communicator

Greater Sydney Area2k followers

Ignition Ventures Group

ex-Salesforce

ex-Gladstone MRM

I’m a dynamic Solution Engineering leader with 10+ years of experience building high-performing teams and driving solution-selling success across data platforms, integration capability, and customer-experience technologies.
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I’ve scaled and led large, geographically dispersed SE organisations including a 25-member Salesforce SE team with three first-line leaders while fostering a culture rooted in passion, fairness, and continuous coaching. I specialise in transforming complex technology into clear business outcomes. My approach blends data-driven storytelling, strong technical acumen, and deep customer empathy to strengthen stakeholder relationships, influence strategy, and accelerate pipeline. I’m known for delivering impactful presentations, operational excellence, and GTM alignment that elevates both sales performance and customer confidence. Developing top SE talent is central to my leadership philosophy. Whether building new functions, levelling up SE skill sets, or coaching emerging leaders, I’m committed to creating teams that are confident, collaborative, and trusted by customers and internal partners. Core Expertise: Solution Engineering Leadership • GTM Strategy • MEDDPICC, Command of the Message & Challenger• Data Management, Integration (REST/SOAP APIs) & Analytics (Tableau, MSSQL, SSRS)• SaaS applications • Customer Data Platforms, CRM, Digital Advertising Ecosystem• Salesforce Sales, Service, Marketing, Commerce, Analytics & Integration• Executive Communication, Public Speaking & Thought Leadership• AI initiatives • redesigning SE workflows to delivery greater efficiency If you would like to reach out to me directly I can be contacted at com.

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GTM Index

IGNITION VENTURES GROUPJOB
1. Founder & Technical GTM Lead
  5M
TWILIOJOB
1. Senior Regional Dir, Solut…
  1Y 10M
2. Regional Dir, Solution Eng…
  2Y
SALESFORCEJOB
1. Senior Mgr, Solution Eng,…
  5Y 1M
YAHOO7JOB
1. Head of Programmatic Trading
  2Y 2M
TURNJOB
1. Sales Consultant
  1Y 4M
ENGAGE DIGITALJOB
1. Senior Solutions Consultant
  6M
IBMJOB
1. Product Consultant EMEA
  11M
2. Sales Eng
  1Y 5M
GLADSTONE MRMJOB
1. Consultant - Short term Co…
  1M
2. Operations Mgr / Dir
  1Y 6M
3. Pre & Post Sales Mgr
  4Y 1M
4. Technical Eng
  2Y 1M
5. Training Consultant
  2Y
APEM COMPONENTSJOB
1. Internal Sales Eng
  1Y

Job: Salesforce — Senior Manager, Solution Engineering, Marketing Cloud · 2017-02 – 2022-03 · 5y 1mo — • Led a 25-member Marketing Cloud Solution Engineering organisation as a second-line leader, managing three SE managers and supporting Financial Services, Retail, Telco, and Public Sector. • Drove go-to-market strategy for newly acquired technologies and strengthened sales partnerships to ensure effective methodology adoption and field readiness. • Set the strategic vision for Marketing Cloud SE, including the Engagement Framework and ASCENT Workshop Methodology, while overseeing training, enablement, and team development. • Recruited top SE talent, guided the team through organisational change, and built strong relationships with key delivery partners.
Job: Gladstone MRM — Operations Manager / Director · 2008-10 – 2010-04 · 1y 6mo — Responsible for day-to-day operations of Australian subsidiary. Three direct reports and overview of sales pipeline. Managed P&L and budgets. Supporting sales through enterprise pre-sales demonstrations and ongoing account management. Managing local support team and operational units. Hands-on with technical implementations and 3rd level support in MS operating systems, MSSQL and MS Terminal Services.
Job: Gladstone MRM — Training Consultant · 2000-08 – 2002-08 · 2y — On site software training, training session development and training support. High level Business Analysis skills
Job: Engage Digital — Senior Solutions Consultant · 2013-01 – 2013-07 · 6 mo — Pre-Sales Engineer driving new business throughout APAC Role includes: - Defining Behavioural Marketing across multi-channel digital marketing - Designing, building and presenting software demonstrations as part of the new business cycle. - Writing RFP/RFI/Tender responses - Keeping new / existing clients up to date with enhancements - Uncovering opportunities to implement partner integrations / services - Consulting on integrations including Salesforce.com, other CRM platforms and web analytics through XML and SOAP APIs
Job: Turn — Sales Consultant · 2013-08 – 2014-12 · 1y 4mo — 1st Presales hire in the APAC region Pre-Sales Consultant advocating audience-first media execution throughout the sales cycle including: - Evaluating clients’ 1st and 3rd party data integration, digital media buying, and technology vendor requirements, and developing integration strategies for the Turn’s platform - Development and delivery of high stakes solution presentations, and product demonstrations for new prospects and existing clients - Collecting and documenting customer requirements and developing Statements of Work to set implementation expectations - Outlining integration capabilities between Turn and partner eco-system including API consultation - Authoring responses to functi…
Job: IBM — Product Consultant EMEA · 2011-12 – 2012-11 · 11 mo — Launched the Product Consulting business in EMEA Working with global clients throughout their lifecycle. Consulting on complex implementations, architecting integrations through APIs and delivering technical solutions for digital marketing campaigns. Supporting the Enterprise sales teams in generating solution presentations which blend the right level of services to successfully implement the software.
Job: Twilio Inc. — Regional Director, Solution Engineering, APJ · 2022-03 – 2024-03 · 2y
Job: Yahoo7 — Head of Programmatic Trading · 2014-12 – 2017-02 · 2y 2mo — • Led a seven-member Programmatic team across ANZ, optimising Yahoo7’s programmatic supply for maximum yield and performance. • Oversaw the transition to a new DSP and managed the full Yahoo! Advertising product suite, delivering AUD $12M in annual revenue. • Built strong media partnerships and collaborated with data teams to create new data-driven products for sales.
Job: Gladstone MRM — Technical Engineer · 2002-08 – 2004-09 · 2y 1mo — Field engineer installing servers, networks and clients. Working with MSSQL, Citrix and Terminal Services. Technical sales support.
Job: Twilio Inc. — Senior Regional Director, Solution Engineering, APAC · 2024-03 – 2026-01 · 1y 10mo — • Built Twilio Segment’s APAC Solution Engineering team across Sydney and Singapore, supporting key industries (Retail, Financial Services, B2B, Travel and Media) from 1 SE. • Driving partner enablement with global/local SIs and agencies. • Provide thought leadership on data, privacy, and AI while scaling SE tooling and processes, including AI-driven RFP and POC initiatives. • Collaborate with global SE and Product teams to align roadmap needs, strengthen pre/post-sales execution, and deliver best-practice enablement. Maintain strong industry presence through events, webinars, and content creation.
Job: Ignition Ventures Group — Founder & Technical GTM Lead · 2026-06 – present · 2 mo — Helping businesses tailor their technical selling approach to the APAC markets and accelerate path to revenue.
Job: IBM — Sales Engineer · 2010-07 – 2011-12 · 1y 5mo — 1st Existing Business SE hire in EMEA Pre-Sales Engineer supporting both new business and existing customer base. Role includes: - Designing, building and presenting software demonstrations as part of the new business cycle. - Writing RFP/RFI/Tender responses - Ensure that EMEA client base understand which product features and upcoming enhancements can benefit their businesses. - Consulting on integrations including Salesforce.com, other CRM platforms and web analytics through XML and SOAP APIs
Job: Gladstone MRM — Consultant - Short term Contract · 2010-06 – 2010-07 · 1 mo — Troubleshooting customer service issues and designing processes to improve customer satisfaction. Short term contract.
Job: Gladstone MRM — Pre & Post Sales Manager · 2004-09 – 2008-10 · 4y 1mo — Built the Australian market as part of the founding team. Took the business from $0 to $1m.
Job: Apem Components — Internal Sales Engineer · 1999-08 – 2000-08 · 1y — Responsible for handling quotations, sales orders, deliveries and cold calls. Support for external engineers. In depth knowlegde of switch, relay and terminal block components.
School: CQUniversity — Graduate Certification in Management
School: Lord Williams' School — GNVQ, Business Studies Partial

Skills

SalesforcePre-salesValue SellingChallenger SalesMarketing AutomationConsultingBusiness IntelligenceDatabasesIntegrationSales ProcessBusiness ProcessManagementPresentation SkillsCRMMicrosoft SQL ServerAccount ManagementDigital MarketingProblem SolvingSaaSLeadership

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Benjamin Chamlet

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